Potential clients often ask me about this site or that one where they've seen a fabulous sale on travel. Maybe they've received a mailing and were "woo'ed" by the awesome-ness of the deal. They share their stories with me, I guess hoping that I'll verify what they've seen. Or maybe, to refute it.
All I can do is to politely smile and nod. You see, these values are common and even though the cruise lines or competition like to trumpet that the values can only be found in one place- I'm here to say, THEY'RE EVERYWHERE!
Yes, you can have the best of all worlds...an agent you build a relationship with over the long term (one you trust and who invests in getting to know you personally) AND get a fantastic value.
After all, no matter what the cruise line or big internet agencies tell you. Who is going to look out for you personally? Who is going to learn your preferences when you travel? Who has a vested interest in making sure your trips-each one of them- are the perfect combination of a good value and a terrific memory?
Each time you call either the cruise line direct or a big faceless online agency, are you getting indifference? They are not always invested in your personal experiences. Do they know your buying experience or travel wishes beyond just the numbers in the computer?
BUY LOCAL (or through someone you can get to know!)
So...at the end of another great cup of coffee I ask each potential client that reads this to consider our company. We have a strong passion for the travel industry but an even stronger passion for customer service. It is our dearest hope to work with our clients to craft unique journeys-whether simple or complex. We believe that every trip has the potential for special memories and believe that client relationships are the foundation blocks for our long-term business!